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System Troubleshooting
Boot Issues:
- You may need to change your BIOS to allow legacy and unsecured boot
- Unplug any attached storage or controllers
Troubleshooting
How to get access to a Linux console for troubleshooting?
- If you can't use SSH because the network is not available, you can plug a USB keyboard on your Batocera box and:
- on an x86_64 or x86 PC you can get a console with full graphical capabilities by pressing the
[F1]
key from the main system menu (to get into the file manager) and then[F4]
for anxterm
. - for other architectures, you can get to a text console by pressing simultaneously
[Ctrl][Alt][F3]
.
By the way you can also diagnose some sound issues with the alsamixer
sound mixer that is available when pressing [Ctrl][Alt][F4]
(text-mode sound mixer).
Emulators not lauching
When you try to launch a game, the emulator stops and gets you back to EmulationStation. In most cases, you will find some useful information in /userdata/system/logs/es_launch_stderr.log
.
Joystick Troubleshooting
Please refer to this page for joystick issues
Create a Batocera support file
In case you want to share a snapshot of your system log files to help developers diagnose your systemm you can use the menu SYSTEM SETTINGS → DEVELOPER → CREATE A SUPPORT FILE It will generate a tarball in /userdata/saves/
named batocera-support-YYYYMMDDHHMMSS.tar.gz
(with year/date/time of creation in the filename).
Emulator Troubleshooting
3DS
- Will not show up in Emulation-Station unless you have a rom in the folder
- Does not support Encrypted Games - Must be Decrypted
PS2
- Bios may be needed if having graphical issues and boot issues
- Most games let you invert your controls if you feel the left stick is swapped
- troubleshooting.1582322566.txt.gz
- Last modified: 4 years ago
- by lala