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  • You may need to change your BIOS to allow legacy and unsecured boot
  • Unplug any attached storage or controllers

In order to get more information on your boot sequence, you can edit the ’’/boot/boot/syslinux.cfg’’ file and replace:

APPEND label=BATOCERA console=tty3 quiet loglevel=0 vt.global_cursor_default=0

With:

APPEND label=BATOCERA console=tty3 loglevel=9 vt.global_cursor_default=0

How to get access to a Linux console for troubleshooting?

  • If you can't use SSH because the network is not available, you can plug a USB keyboard on your Batocera box and:
  • on an x86_64 or x86 PC you can get a console with full graphical capabilities by pressing the [F1] key from the main system menu (to get into the file manager) and then [F4] for an xterm.
  • for other architectures, you can get to a text console by pressing simultaneously [Ctrl][Alt][F3].

Several video issues on PC x86 and x86_64 can be investigated with xrandr as described on this page.

No sound on EmulationStation and/or when launching emulators? Then your audio output might not be initialized correctly. The best way to diagnose audio issues is:

  1. Lauch Kodi from the main menu, and check that you have sound on when playing a media file (audio or video). You might need to tweak the audio sources from Kodi settings to make it work.
  2. Identify what audio output is used by Kodi. Go back to the audio settings in EmulationStation and find the audio output that looks as close as possible to the one used in Kodi. The names are not exactly the same, but you can identify what is the HDMI output number of sound card ID this way.
  3. You can also diagnose some sound issues with the alsamixer sound mixer that is available when pressing [Ctrl][Alt][F4] (text-mode sound mixer). Make sure that all the outputs are enabled, and they have their volume up.

When you try to launch a game, the emulator stops and gets you back to EmulationStation. In most cases, you will find some useful information in /userdata/system/logs/es_launch_stderr.log.

In case you want to share a snapshot of your system log files to help developers diagnose your systemm you can use the menu SYSTEM SETTINGSDEVELOPERCREATE A SUPPORT FILE It will generate a tarball in /userdata/saves/ named batocera-support-YYYYMMDDHHMMSS.tar.gz (with year/date/time of creation in the filename).

3DS

  • Will not show up in Emulation-Station unless you have a rom in the folder
  • Does not support Encrypted Games - Must be Decrypted

PS2

  • Bios may be needed if having graphical issues and boot issues
  • Most games let you invert your controls if you feel the left stick is swapped
  • Compatibility between games and PCSX2 emulator can be checked on this webpage.
  • troubleshooting.1585017698.txt.gz
  • Last modified: 12 months ago
  • by lbrpdx